At Elevate Wellbeing Group, we believe in the power of a connected community. While our team provides dedicated 1-to-1 mentoring, we know that young people and their families sometimes need additional, specialized support.

Local Resources & Support

Immediate Crisis Support

(If you or a young person are in immediate danger, please dial 999 or visit your nearest A&E).

Childline: 24/7 confidential support for young people. Call 0800 1111.
Samaritans: 24/7 listening support. Call 116 123.
Off the Record (OTR) Bristol, Bath & North East Somerset: Free mental health support and information for young people aged 11-25.
Avon and Wiltshire Mental Health Partnership (AWP) 24/7 Response Line: Dedicated local crisis support line.
Reporting Child Abuse & Neglect (Safeguarding Teams)
If a child is in immediate danger, always dial 999. If you are concerned that a child is being abused or neglected, please contact the relevant local safeguarding team below.
NSPCC Helpline: National helpline offering confidential advice to adults concerned about a child. Call 0808 800 5000 or email help@nspcc.org.uk.
Bristol First Response: The main contact for reporting safeguarding concerns about a child or young person living in Bristol.
South Gloucestershire Access and Response Team (ART): The central point of contact for reporting concerns about a child in South Gloucestershire.
Bath & North East Somerset (BANES) Community Health and Social Care: The reporting hub for safeguarding concerns regarding a child in the Bath area.

Mental Health & Wellbeing

Bristol Mind: Mental health resource and support for people in Bristol and surrounding areas.
Bath Mind: Local mental health support and advocacy for residents in Bath and North East Somerset.
Kooth: Free, safe, and anonymous online support and counselling for young people.
Orange Tree: Independent therapeutic practitioners providing NLP, coaching, and SEMH support to help individuals and families build resilience.
Headroom Counselling: A Keynsham-based private practice led by an experienced Gestalt therapist, offering tailored 1-to-1 counselling, supervision, and 'walk and talk' therapy for young people, adults, and families.

Special Educational Needs (SEND) & Neurodiversity

Bristol Autism Support (BAS): Information, support, and a community network for parents and carers of autistic children in the local area.
WECIL (West of England Centre for Inclusive Living): Supports disabled people and their families, offering youth groups, peer support, and navigation for SEND services.
Supportive Parents (Bristol, South Glos, North Somerset): SENDIAS service providing independent information and support for parents of children with special educational needs.
Your Local Offer: Every Local Authority has a dedicated website listing all SEND services in the area (Search online for the Bristol Local Offer, South Gloucestershire Local Offer, or Bath & North East Somerset Local Offer).

Family Safety & Domestic Support

Next Link (Bristol & South Glos): Dedicated domestic abuse support services, including safe houses and crisis intervention for women, men, and children.
Voices (Bath): A charity founded by survivors of domestic abuse, providing recovery support and advocacy for families.

Substance & Addiction Support

Bristol Drugs Project (BDP) – Youth Team: Free and confidential advice, support, and harm reduction for young people affected by their own or a family member's drug or alcohol use.
DHI (Bristol & Bath): Providing young people’s drug and alcohol treatment and support services across Bath and North East Somerset.

Bereavement & Loss

Winston’s Wish: A leading charity offering support to children and young people after the death of a parent or sibling.
Cruse Bereavement Support: Offering localised grief counselling and support groups for families navigating loss.

(Note: Elevate Wellbeing Group provides this list for informational signposting purposes only. We are not officially affiliated with these organizations and cannot guarantee their current availability or wait times. Please search for and contact these services directly via their official websites for the most up-to-date information.)

Online Safety