Privacy Policy

www.elevatewellbeinggroup.co.uk is owned and operated by Elevate Wellbeing Group, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by www.elevatewellbeinggroup.co.uk, and explains the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the www.elevatewellbeinggroup.co.uk website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit www.elevatewellbeinggroup.co.uk, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we collect the personal data you explicitly provide to us (including but not limited to First Name, Last Name, Email Address, Professional Role, and Inquiry Details) via our contact forms to be able to fulfill your request for information or facilitate a mentoring referral.

Why do we process your data?

Our top priority is client and student data security, and as such, we process only minimal user data—only as much as is absolutely necessary to maintain the website and facilitate communications. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific individual. If, however, you wish to use our contact features to request a Service Level Agreement (SLA), a commissioning pack, or referral paperwork, you may provide personal data to us, such as your email, first name, last name, and professional organization (e.g., your school or Local Authority). You can choose not to provide us with your personal data, but then you may not be able to contact our mentoring team directly through the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@elevatewellbeinggroup.co.uk.

Cookies:

A cookie is a small text file stored on your device when you visit a website. We use cookies strictly to ensure the website functions properly and to analyze site traffic (for example, understanding which pages are most helpful to our visitors). We only use "Analytics" and "Essential" cookies; we do not use advertising or third-party marketing cookies to track you across the internet. You can choose to accept or decline non-essential cookies via the consent banner when you first visit our site, or by adjusting your web browser settings.

Your rights:

If you are a UK or European resident, you have the following rights related to your personal data under GDPR:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise these rights, please contact us through the contact information below.

Additionally, we note that we are processing your information in order to fulfill professional agreements we might have with you (for example, if you are commissioning an alternative provision placement), or otherwise to pursue our legitimate business interests listed above.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others (including strict adherence to our Safeguarding and Child Protectionpolicies), investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ben@elevatewellbeinggroup.co.uk.